Food Production/ Operations Manager at Wangarau Foods

We are looking for upwardly mobile individuals with an entrepreneurial mindset who can oversee the daily activities of the company and is willing to grow with us to manage our operations. As an ideal candidate, you will have a sharp business mind and proven success managing multiple departments toward maximum productivity.

The ideal candidate should have at least 4 years of experience in an operations management position. We expect the ideal candidate for this role to be able to take complete ownership of their role by being in charge and involved in running the operations and proactively looking for improvement opportunities.

Objectives/ Responsibilities of this Role

• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.
• Lead, motivate, and support a large team within a time-sensitive, fast-paced and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution.
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
• Develop, implement, and maintain quality assurance protocols.
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.
• Actively pursue strategic and operational objectives.
• Ensure operational activities remain on time and within a defined budget.
• Track staffing requirements, hiring new employees as needed.
• Works as necessary to ensure customer satisfaction, which includes Sundays operations, occasional odd hours and/or remaining on-call for problem-solving.
• Reviews inventory and requisitions and purchases food supplies as required; makes direct special purchases.
• Assigns and trains personnel and determines work schedules.

Requirements 

• 4+ years proven work experience as an Operations/Food Production/Restaurant Manager or similar role. 
• Bachelor’s degree in operations management or related field.
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control and customer service.
• Great organizational and planning skills.
• Highly trained in conflict management and business negotiation processes.
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).
• Bilingual communication skills.
• Must reside within Yaba and its environs.

PLEASE DO NOT APPLY IF YOU DO NOT LIVE WITHIN YABA AND ITS IMMEDIATE ENVIRONS.