Food Outlet Supervisor at the Burger Place

Location: Isheri & Yaba, Lagos

Role Summary

The Food Outlet Supervisor is responsible for the total performance of the outlet, overseeing both sales (front end) and production (back end).

Your focus: Speed. Quality. Cleanliness. Control.

Work Structure: Shift Pattern: One Day On / One Day Off

Key Responsibilities

Operations & Flow Management

• Ensure smooth daily operations across sales and kitchen
• Maintain fast and efficient turnaround time between sales and production
• Prevent delays, backlog, or service breakdown.

Production Oversight.

• Ensure all meals are prepared correctly, consistently, and on time.
• Enforce portion control, quality standards, and presentation.
• Minimize wastage.

Hygiene & Cleanliness.

• Maintain strict hygiene standards at all times
• Ensure cleanliness of:
  • Front End (Sales Area)
  • Back End (Kitchen/Production).

Sales & Performance.

• Drive daily sales targets.
• Ensure efficient handling of all walk-in and online orders.
• Maximize revenue through effective coordination.

Team Supervision.

• Supervise staff and enforce discipline.
• Ensure punctuality and effective teamwork.

Customer Experience.

• Ensure fast, smooth, and pleasant service.
• Resolve complaints quickly and professionally.

Reporting & Accountability.

• Prepare daily reports (sales, stock, issues).
• Monitor stock usage and prevent losses.

Requirements:

• Diploma/OND / HND / BSc in any relevant field
• 2–4 years experience in QSR, restaurant, or retail supervision
• Strong leadership and operational control skills
• Ability to work in a fast-paced environment
• Must reside around Isheri or Yaba (or nearby areas)

Remuneration & Benefits:

• Competitive Base Salary
• Performance-Based Bonus (Monthly/Weekly):
•  Earn bonuses for meeting or exceeding targets in:
  • Sales performance.
  • Speed of service (turnaround time)
  • Hygiene and operational compliance.
• Growth Opportunities within a fast-growing brand
• Staff meals during shifts.

What We’re Looking For:

Someone who:

• Understands that speed and consistency drive profit.
• Can manage both people and process effectively.
• Takes full ownership of the outlet’s performance.