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  • Posted: Aug 23, 2024
    Deadline: Sep 15, 2024
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    Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years we have worked with reputable 3-5 star hotels across the nation, providing business solutions in the hospitality industry, and we have earned ourselves as one of the emerging hospitality management company committed to seeing our...
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    Food & Beverage Manager (Dome Suites Kaduna)

    DUTIES & RESPONSIBILITIES

    • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
    • Preserve excellent levels of internal and external customer service
    • Design exceptional menus, purchase goods and continuously make necessary improvements
    • Identify customers’ needs and respond proactively to all of their concerns
    • Establish targets, KPI’s, schedules, policies and procedures 
    • Comply with all health and safety regulations 
    • Report on management regarding sales results and productivity
    • Oversee all aspects of the daily operation of the Apartment’s Room Service operation.
    • Supervise all Room Service personnel.
    • Respond to guest complaints in a timely manner.
    • Ensure proper set-up, breakdown and maintenance of all banquet functions
    • Work with the GM and keep him/her informed of F&B issues as they arise.
    • Organize all documentation for shift work on a daily basis including pre-shift reports
    • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
    • Coordinate and monitor all phases of the Room Service operation.
    • Ensure effective communications between each shift.
    • Supervise the room service area in order to attract, retain, and motivate the employees.
    • Ensure optimal level of service, quality, and hospitality are provided to guest.
    • Ensure the timeliness and accuracy of the amenity set-up and delivery.
    • Monitor and maintain proper running and cleanliness of banquet areas
    • Perform any other reasonable duties as required and directed
    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner

    Method of Application

    Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.

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