Fleet Management Officer at CarpartsNigeria Automobile Limited

Job Summary

• The Fleet Management Officer serves as the primary point of contact for organizations subscribed to CPN Fleet Management services.
• The officer is responsible for managing client accounts, coordinating all fleet-related activities, ensuring timely service delivery, and providing ongoing support to improve clients’ fleet efficiency, safety, and cost-effectiveness.
• This role requires strong communication, technical understanding of vehicle operations, customer service excellence, and the ability to multitask across multiple fleet accounts.

Key Responsibilities

• Client Management & Support.
• Fleet Maintenance Planning & Coordination.
• Vehicle Inspections.
• Prepare weekly and monthly fleet performance reports.
• Internal Coordination:- Work closely with (Mechanics/workshops, Sales parts department, field teams, Procurement and operations units, ensuring seamless delivery of services to each client.
• Client Relationship Management.
• Client satisfaction & feedback.

Qualifications & Requirements

• HND / BSc in Logistics, Transport Management, Engineering, Business Admin, or related field.
• 1 - 3 years of experience in fleet management or logistics operations.
• Strong knowledge of vehicle and motorcycle maintenance.
• Proficiency in MS Excel, Google Sheets, and fleet management software(But not compulsory).
• Organizational and planning skills
• Strong negotiation, communication, and supervisory skills.
• High level of integrity, discipline, and attention to detail.
• Knowledge of Lagos routes and traffic regulations is an added advantage.

Required Skills & Qualities:

• Strong customer service & communication skills
• Good understanding of vehicle mechanics/maintenance
• Ability to multitask and manage multiple client accounts
• Problem-solving and quick decision-making
• Proficiency in MS Excel, Google Sheets, and reporting tools
• Organizational and time-management skills
• Integrity, professionalism, and calmness under pressure.