Field Trainer Associate - Manufacturing at Food Concepts Plc

Job Purpose

• To develop and deliver training programs for new and existing employees across the production units, ensuring alignment with food safety standards, manufacturing efficiency, and quality control protocols.

Core Responsibilities and Key Result Areas

Training & Development

• Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals.
• Align and ensure adaptation to Food Concepts’ management style, culture and core values.
• Use various techniques to heighten the level of training performance.
• Conduct hands-on training for end to end food manufacturing, and equipment operation.
• Implement HACCP, GMP, and food safety protocols specific to food manufacturing.
• Train staff on quality control checks for raw materials, in-process production, and finished goods.

Operational Excellence

• Monitor production line efficiency (e.g., output/hour, waste reduction) and design training to address gaps.
• Certify employees on specialized machinery (e.g., dough sheeters, depositors, ovens).
• Drive compliance with sanitation, allergen control, and temperature monitoring procedures.

Program Management

• Develop onboarding programs for production staff, maintenance technicians, and sanitation crews.
• Coordinate apprenticeships for key roles (e.g., pastry technicians, line supervisors).
• Track training effectiveness through production metrics (e.g., defect rates, OEE).
• Provide feedback to training participants and management.
• Evaluate and make recommendations on training material and methodology

Compliance & Safety

• Ensure 100% adherence to OSHA, FDA, and company safety policies in production areas.
• Conduct emergency drills (e.g., chemical spills, equipment lockout/tagout).
• Audit PPE usage and hygiene practices daily.
• Responsible for modelling and acting in accordance with the companies guiding principles.
• Ensure adequate compliance to all company policies, internal control processes and approved processes.

Key Performance Indicators

• Achieve reduction in production errors.
• Achieve number of signed off Skills Trainers in assigned stores
• Achieve star coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve number of training stores vs number of assigned stores

Knowledge Requirements

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint

Job Specifications

• A good first degree in Education, Business or Finance or any relevant field
• Training related certification is essential
• Minimum of 2 years’ experience in similar role