Female Social Media Correspondent at Tempkers Limited

Duties / Responsibilities

• Respond to Messages immediately on our platforms at all times
• Market the company’s products in a professional and convincing way when communicating with customers
• Entertain enquiries and complaints from customers
• Regularly address customers’ complaints to the appropriate quarters and ensure timely solutions are generated
• Provide daily reports to the appropriate quarters

Skills / Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields
• 1-2 years of proven experience as a social media correspondent
• Adequate understanding of all our products and services (Check them on our site: mapiatea.com)
• Customer Relationship & Management
• Proficiency on the features of popular social media handles. (Instagram, Twitter and LinkedIn)
• Top Notch Persuasive Marketing skills
• Willingness and readiness to swiftly respond to messages 24/7
• Conflict Resolution Skills
• Ability to multi-task effectively
• Pro-activeness and Ability to take the initiative
• Ability to work under minimal or no supervision.