As an educational establishment we pride ourselves in being able to facilitate the foundation of every child by following the British Early Years Foundation Stage Curriculum which prepares the children for their all- important school years ahead and encourages them to be confident, successful, life-long learners.
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We require an exceptional Female Administrative Support Officer to serve as the first point of contact for visitors, pupils and parents to our school.
The goal is to set the tone for our visitor’s experience and to maintain an organized and professional front office.
Key Requirements
Must reside in Ibadan and be able to easily commute to Jericho, Ibadan
A degree in English Language/Business Administration/Management gained from a reputable Institution
Minimum 5 years demonstrable post qualification experience in a similar role in a school or other corporate organizations is essential
Must have strong verbal and written communication skills to interact with pupils, parents, staff and visitors in a clear and professional manner
Must have excellent customer service skills to provide a welcoming and helpful experience for all individuals coming to our school
Must be professionally presented, self-confident and smartly dressed at all times
Must be able to deal with in-person/telephone/online inquiries in an efficient, knowledgeable and courteous manner; ensuring accurate information is passed to relevant parties similarly.
Be able to schedule appointments, conduct facility tours and process new registrations etc.
Must be able to ensure smooth communication both internally and externally
Must have excellent interpersonal skills and ability to work within professional boundaries and relate well with visitors, parents, pupils, staff and management
Ability to remain calm and effectively manage and respond to difficult people or situations
Ability to identify and analyze problems and use own initiative to produce acceptable solutions
Proficient in Microsoft Office Suite (Word, Excel and PowerPoint) for excellent delivery of your duties
Knowledge of school marketing and ability to create content such as images, videos, graphics for the school’s social media channels is essential
Have an understanding of school calendar management and be able to monitor this with little or no supervision
Ability to maintain confidentiality and professionalism when dealing with pupil records and other private matters.
Detail-oriented to help accurately maintain records, handle paperwork and ensure that all necessary information is recorded correctly
Must be able to plan and organise work in a fast-paced environment where exceptional level of service is required to be maintained, whilst managing multiple tasks, handling interruptions and prioritising effectively to meet deadlines
Be open to change and be adaptable to unexpected situations to meet evolving needs
Requirements
Interested candidates should possess a BA / BSc in relevant fields with 5 years work experience.
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