Facility / Assistant Sales Manager at FMR AGENCY

Job Summary

• The Facility/Assistant Sales Manager is a dual-role position responsible for supporting sales operations and ensuring the smooth functioning of the store or showroom facilities. 
• This role combines sales support, customer service, and facility management to deliver an optimal customer experience while driving sales performance and maintaining a professional retail environment.

Key responsibilities

• Support the Sales Manager in achieving store sales targets by managing daily sales activities, assisting customers, and promoting products effectively.
• Deliver excellent customer service by providing product guidance, handling inquiries, and ensuring a seamless shopping experience.
• Maintain up-to-date knowledge of phones, accessories, and gadgets to offer accurate information and recommendations to customers.
• Monitor inventory levels, manage restocking, and ensure products are well-displayed and organised for maximum visibility.
• Assist in executing in-store promotions, sales campaigns, and visual merchandising to drive foot traffic and boost sales.
• Oversee the upkeep and functionality of the store facility, including cleanliness, safety, equipment, and maintenance coordination.
• Coordinate with vendors and service providers for timely repairs and facility-related services.
• Ensure the store environment is welcoming, well-organised, and aligned with brand standards.
• Maintain sales and facility-related records, reports, and logs to support operational efficiency and decision-making.
• Support team training and onboarding, ensuring that staff adhere to company policies, customer service standards, and sales protocols.

Requirements

• 1-2 years of experience in a retail, electronics, or telecom environment.
• Prior experience in a sales or store operations role is preferred.
• Strong computer literacy (MS Office, POS systems, etc.).
• Flexible to work weekends or extended hours based on store schedules.