Facilities Manager (First Ally Properties) at First Ally

Job Summary 

The Facilities Manager is responsible for the effective operation, maintenance, and safety of all properties under First Ally Properties’ management. This role ensures buildings and infrastructure remain in optimal condition while maintaining cost efficiency, compliance with regulations, and a high standard of service delivery.

Reports To: 

Managing Director

Key Responsibilities 

1. Facility Operations & Maintenance 

• Oversee the upkeep of residential and commercial properties, ensuring all systems (HVAC, electrical, plumbing, security, waste management) are functioning efficiently. 
• Conduct routine inspections to identify maintenance needs and plan necessary repairs or renovations. 
• Ensure all facilities meet health, safety, and environmental (HSE) standards. 
• Monitor energy consumption and implement cost-effective utility management strategies.

2. Vendor & Contract Management 

• Supervise technicians, security personnel, janitors, and external contractors to ensure high-quality service delivery. 
• Manage service contracts, including cleaning, security, fumigation, and waste disposal. 
• Ensure proper documentation, budgeting, and cost analysis for all facility-related expenses.

3. Compliance & Client Services 

• Address grievances and maintenance requests from clients, ensuring prompt resolution. 
• Partner with the client services team to enhance customer experience and property value. 
• Maintain accurate records of repairs, contracts, inventory, and facility management activities. • Plan and oversee installations (electrical, plumbing, HVAC, IT infrastructure, etc.)

Required Knowledge, Skills & Abilities 

• Technical & Engineering Expertise – Strong understanding of building systems, maintenance, and facilities operations. 
• Facilities & Vendor Management – Experience handling service contracts, supplier negotiations, and building maintenance. 
• Budgeting & Cost Control – Ability to track expenses, review utilities consumption, and implement cost-saving measures. 
• Health, Safety & Compliance – Familiarity with HSE standards, risk assessment, and regulatory compliance in facilities management. 
• Project Management – Ability to oversee renovations, upgrades, and infrastructure improvements. 
• Digital & Tech-Savvy – Proficiency in Microsoft Office Suite and facility management software.

Professional Requirements Education: 

• BSc/BA in Facilities or Industrial Management, Engineering, Building Technology, or Business Administration. 
• Professional certifications (CFM, HSE, IFMA, PMP) are strongly preferred.

Experience: 

• Minimum 5 years’ experience in a reputable Facilities Management company, preferably managing both residential and commercial real estate projects. 
• Hands-on experience with building maintenance, vendor management, and contract negotiation.