Enterprise Cloud Sales Executive at Whogohost

Job Description

• We are looking for a young, driven, passionate, analytical, and committed individual to join the team as we grow and expand across Africa and beyond.
• You will be working with the Enterprise team under the Operations Business Unit and report directly to the Chief Operating Officer.
• You will support the development & execution of key sales growth strategies that expand the company’s customer base and increase the sales of enterprise-grade products & services by reaching top private and government organizations to grow the revenue of our enterprise market.
• You will also be responsible for growing the building of strong, long-lasting customer relationships by partnering with both new & existing customers, understanding their needs, and offering them value to transform their businesses.

Responsibilities and Duties

• Drive the sales of our enterprise offerings to existing customers.
• Identify potential Enterprise customers, bring in those leads, and ensure the customers are fully converted.
• Establish, develop and maintain business relationships with customers to ensure client satisfaction, so as to generate new business for the company, following the closure of an opportunity, and also loyalty to ensure continuous renewal of services and referrals..
• Seek out key stakeholders and work across customer organizations to identify opportunities, upsell, and close deals;
• Present configurations and pricing for the enterprise solutions; negotiate the terms, conditions, pricing, and understand the steps to come to a closure.
• Create and deliver sales presentations that are compelling and informative by highlighting the value of the company’s offerings.
• Achieve agreed-upon sales targets and outcomes within the schedule, even in periods of change in customer interest.
• Work with customers to describe offerings, in order to persuade potential and current customers to purchase enterprise offerings.
• Understand customer requirements and product capabilities on a business level to effectively communicate the unique benefits of our cloud solutions and appropriately set expectations;
• Assist management in identifying viable marketing and pricing strategies.
• Expedite the resolution of customer problems and complaints.
• Educate customers on business practices and any associated contractual implications.
• Respond to customer calls and emails promptly.
• Provide excellent customer satisfaction ratings
• Work with cross-functional teams to ensure we deliver products & services that are built to the appropriate standards and meet the needs of the business and that of our clients;
• Analyze and investigate product and service complaints by enterprise clients to ensure closure and customer satisfaction.
• Pursue continuing education on new solutions, technology, and skills to improve the company’s sales goals and for personal development.
• Meet performance standards set by the department & company.
• Attend industry-related events.

Required Experience, Skills, and Qualifications

• Qualification: HND
• Prior experience in customer service is required
• Prior experience in B2B or cloud solution sales will be an advantage.
• Technical experience or technical background will be an added advantage.
• Must be Tech Savvy with the ability to talk tech and use most productivity software.
• Effective relationship building/growing skills, with the ability to deliver results simultaneously in a cross-functional environment.
• Strong negotiating skills required
• Effective written and verbal communication skills and excellent interpersonal, problem-solving, and analytical skills, with the ability to plan, pitch, and execute sales strategies.
• Exceptional customer service skills.
• Ability to work independently & a team player
• Must have a working laptop
• Must be able to work remotely and on-site.

Why Join Our Team?

• Salary: N85,000 / month.
• We operate a family work culture where you will be loved
• There is an opportunity for career advancement - if your performance meets and exceeds required standards
• We have a flexible and fun work environment
• Training and personal development opportunities
• Medical care with a leading provider
• You will meet and work with professionals in diverse fields
• A monthly allowance will be provided periodically for you to work remotely
• And lots more!