Employee Relations Officer at PalmPay

Job Summary:

• Palmpay Limited is seeking an experienced Employee Relations Supervisor to join our team.
• The ideal candidate will be responsible for promoting company culture, managing employee engagement, planning and coordinating events, creating engaging content, and managing the HR's social media platforms.
• The Employee Relations Supervisor will be a key member of the HR team and will work closely with other departments to support the company's growth and success.

Responsibilities:

• Develop and implement strategies to promote and reinforce company culture
• Create and manage employee engagement initiatives to improve employee satisfaction and retention
• Plan and coordinate company events such as team building, social events, and holiday parties
• Create engaging content for the company's internal communications channels
• Manage the HR's social media platforms and develop content to increase engagement and reach
• Provide guidance and support to employees on HR policies and procedures
• Conduct investigations into employee complaints and concerns and provide recommendations for resolution
• Assist with the development and implementation of HR programs and initiatives
• Provide regular reports to senior management on employee relations metrics and trends
• Perform other related duties as required

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field
• At least 3-5 years of experience in employee relations, HR or a related field
• Excellent communication skills, both written and verbal
• Strong organizational and project management skills
• Experience in event planning and coordination
• Ability to write compelling content for various channels and audiences
• Familiarity with social media platforms and ability to create engaging content
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Knowledge of HR policies, procedures, and best practices