Director of Recruitment and Training Operations at Eden Solutions and Resources

Position Overview

• As the General Manage, you will be the key driver of business success, responsible for overseeing both recruitment and training operations.
• Your role is to ensure the company's growth, operational efficiency, and client satisfaction. This requires a dynamic leader with a strategic vision, strong business acumen, and a comprehensive understanding of recruitment and training processes.

Job Duties
Strategic Leadership:

• Develop and execute a strategic vision aligned with business goals for both recruitment and training divisions.
• Provide leadership to ensure successful implementation of strategic initiatives.

Recruitment Operations:

• Oversee the end-to-end recruitment process, ensuring high-quality talent acquisition for clients.
• Collaborate with recruiters to establish and maintain strong client relationships.
• Monitor and optimize recruitment workflows for efficiency.

Training Operations:

• Manage training program development, delivery, and evaluation.
• Collaborate with trainers to ensure training programs align with industry standards and client needs.
• Implement continuous improvement initiatives for training effectiveness.

Client Relationship Management:

• Foster and maintain strong relationships with both recruitment and training clients.
• Address client concerns promptly and ensure high levels of satisfaction.

Team Leadership and Development:

• Provide leadership, guidance, and support to recruitment and training teams.
• Foster a positive and collaborative work environment, promoting teamwork and professional development.

Financial Management:

• Develop and manage the annual budget, ensuring financial targets are met for both divisions.
• Monitor financial performance and implement cost-control measures.

Key Performance Indicators (KPIs):

Recruitment Division:

• Time-to-fill for open positions.
• Candidate satisfaction with the recruitment process.
• Percentage of successful placements.

Training Division:

• Training program effectiveness and participant satisfaction.
• Number of clients engaged in training programs.
• Revenue generated from training services.

Overall Business:

• Revenue growth for both recruitment and training divisions.
• Client retention and expansion.
• Employee satisfaction and retention.

Goals:

• Increase the client base for both recruitment and training services.
• Achieve improvement in recruitment efficiency and cost-effectiveness.
• Enhance training program offerings, leading to increase in training revenue.

Qualifications and Requirements

• Bachelor's Degree in Business Administration, Human Resources, or related field; MBA preferred.
• Proven leadership experience in both recruitment and training within the HR industry.
• Strong understanding of recruitment processes, training methodologies, and industry trends.
• Excellent strategic planning, business development, and communication skills.
• Proficient in financial management and budgeting.
• Demonstrated ability to lead and motivate diverse teams.