Director of Operations and Senior Executive Assistant at UNOCASA Limited

Job Summary

• The Director of Operations will oversee the day-to-day activities of the company and the commercial procurement contracts, ensuring that the organization is managed and performing efficiently and effectively.
• They will also support Management and staff on task as needed.

Duties / Responsibilities

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations for national vending machines and warehouse.
• Oversees vending units in operation, production schedule at warehouse, purchasing, and ensuring each staff is reaching goals set by company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers and staff; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Must be able to do Data Entry in deferent software and also test and recommend software for operations
• Drive contract and operational efficiencies through engagement with key stakeholders, key business partners and Procurement team
• Provide a high level of expertise in the contracting area, understand best practices and market conditions and provide extraordinary customer service
• Projects a positive image of the organization to employees, customers, industry, and community.
• Will do all tasks first when workload reaches capacity to advice on hiring on more staff to hand task off.
• Maintain Executive email box as needed
• Serve as the central point of contact for the gathering and processing of information and format information to enable ease of use by department members in making business decisions
• Managers the activities of the Real Estate Management Department to ensure pro-active, cost-effective negotiation, acquisition, and management of real estate property assets leased.
• Performs other related duties as assigned.

Supervisory Responsibilities:

• Organizes and oversees the work and schedules of departmental and all managers. By utilizing Project management best practices.

Educational Qualification and Experience

• Master's Degree in Business Administration, Engineering, or Finance
• Extensive and diversified background with at least 10 years of related experience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Technology Requirements:

• Reliable high-speed internet
• Reliable Digital phone system
• Quite remote work area

Required Skills / Abilities:

• Thorough understanding of practices, theories, and policies involved in business and finance.
• Understands Project Management
• Superior verbal and written communication and interpersonal skills.
• Superior English language and can communicate with United States clients and staff effectively written and verbally.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite and related software. Such as Adobe Cloud, Google, and Clickup
• Understands QuickBooks
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Strong business acumen
• Proactive qualities with the willingness to learn
• Possess the ability to learn and work on changing and emerging technologies.