Digital Sales Manager at Nuts About Cakes

This role Accountable for meeting and exceeding digital sales revenue goals for the market and for controlling sales expenses. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

Key Responsibilities:

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of the new services and competition status.
• Deep understanding of markets, customers, and competitors in order to target needs and drive sales.
• Liaise with other company functions to ensure achievement of sales objectives.
• Investigate lost sales and customer accounts.
• Forecast annual, quarterly, and monthly sales revenue.
• Generate timely sales reports.
• Conduct market research, trends, competitors, and customer analysis.
• Develop and implement new sales initiatives and strategies across all platforms ( Telesales, Social media Sales, EBANQO, Bolt, KONGA foods and others.
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
• Analyze data to identify sales opportunities.
• Develop promotional ideas and material.
• Continually track digital media metrics and KPIs to ensure growth.
• Conduct continuous research on the latest industry trends and consumer behavior analysis to develop new ideas for the market to generate further revenue.
• Extensive knowledge of digital sales processes, digital platforms, technical markets, pricing models, channels of distribution, technology trends, customer buying patterns and budgeting.
• Must have knowledge in media advertising, competitive strategies, product marketing and product management.
• Any other tasks required