Digital Marketer / Customer Engagement Personnel at Excel and Grace Consulting

Job Description

• The Digital Marketing & Customer Engagement Personnel will handle online brand visibility, content creation, and customer interactions to attract new clients and maintain strong relationships. 
• This role combines digital marketing, social media management, and customer service to drive engagement and sales. The ideal candidate should be creative, tech-savvy, and customer-focused, with a passion for food aesthetics and storytelling.

Key Responsibilities

• Digital Marketing: Develop and execute online marketing strategies, run targeted ads, and collaborate with influencers for brand exposure.
• Social Media Management: Grow and manage social media pages, create high-quality content (photos, videos, reels), and engage followers.
• Customer Engagement: Respond to inquiries, manage orders, handle feedback, and build strong client relationships.
• Sales & Promotions: Develop campaigns, identify corporate partnerships, and create loyalty programs to boost sales.

Requirements

• Interested candidates should possess a B.Sc or HND qualification with 2-3 years experience
• Experience in digital marketing, social media management, or customer service.
• Strong knowledge of social media algorithms, analytics, and ad management.
• Proficiency in Canva, Photoshop, CapCut, or similar design/video editing tools.
• Excellent writing and storytelling skills.
• Understanding of food photography and aesthetics.
• Strong customer service and multitasking abilities.
• Must reside in Alcon, Woji or its Environs