Job Summary:
The Learning & Development (L&D) Assistant/Deputy Manager is responsible for designing, implementing, and managing training programs that enhance employees\' skills, knowledge, and performance. This role plays a critical part in fostering a culture of continuous learning within the firm by developing competency frameworks, leadership development programs, and client-specific training solutions. The L&D Manager collaborates with business leaders, subject matter experts (SMEs), and external vendors to ensure training initiatives align with organizational goals and client expectations.
Key Responsibilities
Learning Strategy & Program Development
- Develop and execute a firm-wide L&D strategy that aligns with business objectives.
- Identify skill gaps and create customized training programs for project managers, and leadership teams.
- Design and deliver innovative training programs, including workshops, e-learning modules, and blended learning approaches.
- Implement competency-based learning framework.
Training Delivery & Facilitation
- Conduct engaging training sessions for employees at different levels, including onboarding, technical skills, leadership development, and client management.
- Facilitate internal knowledge-sharing sessions and encourage a culture of mentorship.
- Partner with external trainers, universities, and certification bodies to provide specialized training programs.
Talent Development & Leadership Programs
- Design and implement leadership development programs to enhance managerial and leadership capabilities.
- Develop career development pathways to support employee growth and succession planning.
- Introduce coaching and mentoring initiatives to enhance professional development.
Evaluation & Performance Measurement
- Track the effectiveness of training programs through key performance indicators (KPIs), employee feedback, and business impact analysis.
- Conduct post-training assessments and use data-driven insights to improve training methodologies.
- Ensure L&D initiatives contribute to employee retention, engagement, and productivity.
Collaboration & Stakeholder Engagement
- Work closely with HR, department heads, to identify and address learning needs.
- Collaborate with clients to develop customized training solutions that align with their industry-specific requirements.
- Manage relationships with external training providers and negotiate contracts.
Technology & Innovation in Learning
- Leverage learning management systems (LMS) to track training participation and effectiveness.
- Introduce digital learning tools, gamification, and AI-driven personalized learning experiences.
- Stay updated with L&D trends, best practices, and emerging technologies in the consulting industry.
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
- A master’s degree or certification in Learning & Development, Instructional Design, or HR is a plus.
- 5+ years of experience in L&D, Talent Development, or HR within a consulting firm or professional services environment.
- Proven track record in designing and delivering training programs for consultants, business leaders, and corporate clients.
- Experience with digital learning platforms, LMS, and e-learning development tools.
Key Skills
- Strong facilitation and presentation skills.
- Expertise in instructional design and adult learning principles.
- Excellent stakeholder management and relationship-building skills.
- Analytical mindset with the ability to measure training impact.
- Proficiency in using learning management systems (LMS) and digital learning tools.
- Strong project management and organizational skills
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