Deputy Human Resource Manager at Synapse Resource Center

Job Description
Strategy and Policy Development:

• Develop and implement HR strategies that align with the company’s objectives.
• Work with the HR team in developing and recommending improvements to SOPs, HR Guidelines, Processes, Policies, and Frameworks. These should comply with employment regulations improve business processes, and or working relations, and drive performance.
• Ensure the Employee handbook is up to date, and outlines company operations in a manner that is easy to assimilate, understand, and comprehend.
• Advise the management team on all employee and employment-related matters (Compensation, disciplinary, Terms and conditions of engagement, Change management, Contract Compliance, best practices), and represent employee perspective in decision-making processes at management and or senior management levels.
• Implement HR policies and ensure compliance with national employment laws/regulations, and HR best practices.

Recruitment & Onboarding:

• Understand hiring trends in the Health Industry and develop an internal system to monitor and manage the organization’s vacancies.
• Support in the recruitment process, from drafting/ reviewing job descriptions, advert placements, interviewing and selection, issuing Engagement Contracts, Reference verification, etc.
• Work with the team in continually improving the recruitment process, ensuring job design and specifications are updated, recruitment panelists are defined and interview questions pool are standardized for each job role.
• Coordinate the Onboarding process for new hires and design a robust and systemic onboarding system reflective of the company culture. This should include orientation programs & resources, training, policy dissemination, and all that is needed to help employees transition into their roles.
• Effectively manage the exit experience by introducing/maintaining a well-organized and fair off boarding process (Collection of feedback, exit interviews, etc.) that ensures a smooth transition for both the company and the exiting employee.

Other:

• Refine the documentation and data management system for Employee Information, Leave Requests, Employee transitions/Promotions/transfers, and other work-related information.
• Supervise the Compensation Specialist in administering payroll, compensation, and benefits and provide support and guidance to other HR staff when needed.
• Assist with driving retention through constant employee engagement, introducing programs for employee integration, training, and development, and nurturing a positive environment.
•  Handle formal grievances, investigations, dispute resolution, disciplinary processes, and other employee relations issues.
• Produce detailed HR reports and metrics monthly to Team leads, Management, and the Managing Director.

Qualification

• B.sc in Human resources, business administration or related field.
• HR certification will be an added advantage.
• Strong MS office and HR reporting skills are required
• 4-6 year core human resource experience
• Demonstratable experience in recruiting, performance management, policies and procedure, performance management and other core HR functions
• Excellent communication and interpersonal skills
• Strong skills in Excel, google drive, Canva etc.