Debt Collections Officer at Money in Minutes

About the job

• We are seeking ambitious and results-driven Debt Collection Officers to join our team. The ideal candidates will have 2-3 years of experience in debt recovery, strong negotiation skills, and a proactive approach to resolving outstanding accounts. You will be responsible for contacting debtors, negotiating repayment plans, and ensuring timely collections while maintaining professionalism and compliance with regulations. 

Key Responsibilities:

• Contact debtors via phone, email, and written correspondence to recover overdue payments. 
• Negotiate and set up feasible repayment plans based on debtors’ financial situations. 
• Maintain accurate records of all collection activities and debtor interactions. 
• Investigate and resolve discrepancies or disputes related to outstanding debts. . 
• Provide regular updates to management on recovery progress and challenges. 

Qualifications & Skills:

• 2-3 years of experience in debt collection, accounts receivable, or a similar role. 
• Ability to Speak Eloquently
• Strong negotiation, communication, and persuasion skills. 
• Ability to handle difficult conversations with professionalism and empathy. 
• Familiarity with collections software and CRM systems. 
• Knowledge of debt collection laws and compliance requirements. 
• High level of persistence, resilience, and ambition to meet targets. 
• Strong analytical skills to assess debtor financial situations. 
• Ability to work independently and as part of a team. 
• Candidates should reside on Lagos Island 

Preferred Attributes: 

• Experience in the Finance Industry 
• Great Diction