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  • Posted: Jun 12, 2023
    Deadline: Jun 19, 2023
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    Our mission is to help men and women maintain a youthful appearance by combining the best medical techniques with traditional therapies through world standard, evidence based dermatology, aesthetic/anti-aging procedures, and luxury day spa services.


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    Customers Service Representative

    Job Description

    • Identifying, addressing, and proffering solutions to customer challenges and resolving them in a time and efficient manner while observing customer’s optimum satisfaction as the driving force of your job description.
    • Prompt reply and answer to customer’s inquiries, either physically in the office or via phone, email, social mediaand watsappetc.
    • Direct customers to online resources of the Company and also taking customer orders both physical and virtual(mobile phone, online via social media).
    • Update customer records in the system, including notes about interactions with potential customers.
    • Create and maintain reports about customer interactions both physical and virtual, suggesting solutions to customer challenges and sending constant and timely reports of unresolved challenges to your superior.
    • Develop good and cordial rapport with customers, real or potential by gaining their confidence thereby promoting the brand and image of the Company.
    • Managing third parties who offer ancillary services to the Company which is in connection with her job description e.g.Courier Service companies, Product Vendors, Outfield Marketers, etc.
    • Make recommendations to the Company to improve customer experience based on feedbacks from customers.
    • Maintaining corporate relationship among staff and ensuring conformity to best global corporate practice and standards while dispensing your job specifications.
    • Any other duties precedental and incidental to the main functions of your job descriptions as assigned to you by the Company through the Managing Director/CEO or any authorized officer of the Company.

    Remuneration: N50,000 - N60,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: imaniclinics@gmail.com using the Job Title as the subject of the mail.

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