Customer Service Officer (Inflight Catering & Aviation) at LSG Sky Chefs Things Remembered Services FZE

Description

• Are you passionate about delivering exceptional customer service in a fast-paced aviation environment? We are hiring a Customer Service Officer to join our team in the inflight catering sector at Lagos International Airport.

Key Responsibilities

• Act as the primary liaison between clients, airline representatives, and internal teams.
• Handle customer inquiries, requests, and complaints professionally and efficiently.
• Ensure service delivery meets airline specifications and quality standards.
• Coordinate with internal departments to fulfill customer requirements.
• Maintain accurate records of client interactions and service reports.

Requirements

• Minimum of 2 years' experience in customer service (preferably in inflight catering or aviation).
• Strong communication and problem-solving skills.
• Ability to work under pressure in a time-sensitive environment.
• Proficiency in MS Office and customer service software.
• A team player with excellent interpersonal skills.

Why Join Us?

• Be part of a dynamic and growing team in the aviation sector.
• Competitive salary and benefits package.
• Opportunity to work in a high-energy, customer-focused environment.