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  • Posted: Feb 4, 2025
    Deadline: Not specified
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  • Don Quester Consulting specializes in Human Capital Development Services, management Consulting Organization. We offer bespoke- interventions focused on significantly improving individual effectiveness and organizational /community performance. Our customized solutions are focused on helping organizations and communities realize the potential of thei...
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    Customer Service Officer (CSO)

    Job Competency Requirements

    • Provide exceptional customer service by addressing inquiries and resolving complaints.
    • Assist customers with account-related services and transactions.
    • Promote bank products and services to meet customer needs.
    • Maintain accurate customer records and reports.

    Required Qualifications and Skills

    • Bachelor’s Degree in Business Administration or related field.
    • 2 years of experience in customer service within the banking sector.
    • Excellent communication and interpersonal skills.
    • Proficiency in customer relationship management tools.
    • Problem-solving and conflict-resolution abilities.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to:  jobs@donquester.com using the Job Title as the subject of the email.

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