Customer Relationship Officer at HiiT Plc

Details:

• Able to deliver high levels of customer care.
• Strong communication and interpersonal skills
• Able to learn and operate relevant systems both manual and computerised.
• Working knowledge of Microsoft Office to intermediate level.
• Able to multi-task remaining calm and professional even in a pressurised customer service environment.
• Makes a positive contribution to teams.
• Ability to make decisions in line with current policies and information
• Able to learn, retain and pass on to others details on HTI’s Course offerings
• Experience of working in a busy customer-based service role.
• B.sc Degree in any field of study
• Friendly and approachable.
• Reliable and consistent.
• Healthy
• Helpful and positive attitude.
• Physical appearance is respectable and professional
• Positive about change
• Flexible attitude to working practices and demands
• Responsible and trustworthy even when working unsupervised
• Willing and able to make a positive contribution to service delivery improvement
• A proactive approach to continuous personal development
• Resident within Ikeja and Environs