Customer Relationship Executive (BPE) at Simon Page College of Marketing

Location: Magodo Phase 2, Lagos

Responsibilities 

• Develop and execute sales plans to meet enrolment targets for the assigned qualifications.
• Ensure that lecture events are well prepared for and run smoothly.
• Promptly respond to students’ complaints and enquiries professionally, efficiently, and effectively.
• Build strong relationships with the students while representing and communicating the Simon Page brand values.
• Consistently improve students’ learning experience by providing adequate support and close follow-up/show of interest in their study progression.
• Ensure seamless continuity of students’ study within programs and cross-selling other programs to them.
• Contribute to the development of new programs within the Simon Page portfolio.
• Contribute to and participate in team bonding activities.
• Support the fostering of a conducive working environment and improved productivity.
• Research and keep updated on the needs of the customers/students as well as the competition.
• Engage in personal development activities and participate in weekly in-house training.
• Undertake administrative tasks and any other task assigned by your manager.