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  • Posted: Aug 10, 2021
    Deadline: Aug 20, 2021
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    Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles. These multi segments are operated as strategic business units (SBU) with full profit and loss respo...
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    Customer Care Officer (Bakery)

    Location: Lekki, Lagos

    Summary

    • The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.

    Responsibilities

    • Resolve customer complaints via any means necessary.
    • Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
    • Build strong relationship with customers.
    • Interact with customers and get feedback on the various bakery products.
    • Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
    • Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
    • Other duties as assigned

    Education and Qualifications

    • Minimum of HND.
    • Minimum of 2 years experience in a similar role.

    Skills:

    • Good business acumen.
    • Excellent relationship building and people management skills

    Method of Application

    Interested and qualified candidates should send their CV to: admin@inventallianceco.com using the Job Title as the subject of the mail.

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