Jobs at Invent Alliance Limited

Location: Lekki, Lagos

Summary

• The HR Officer will be primarily responsible for providing guidance and support to the organization across the range of HR duties.

Responsibilities

• Manage full life cycle recruitment; selection of high-performance candidates, interviewing, due diligence, preparation of employment contracts and employee induction and training.
• Work with Managers to draft key performance indicators for employees.
• Planning, monitoring, and appraisal of employee output.
• Oversee and manage performance appraisal system that drives high performance.
• Maintain and update relevant databases (recruitment, performance history, employee database, organisation structures, training, etc).
• Draft and update human resource policies and procedures.
• Develop and monitor overall HR strategies, systems, and procedures across the organization.
• Manage all employee engagement initiatives.
• Provide consultation to management on employee relations issues.
• Conduct investigations, discipline guidance, and terminations.
• Work with all levels of staff and understand all human resource needs
• Coordinate and document HR projects (meetings, training, surveys etc.)
• Manage leave schedules.
• Other duties as assigned.

Education and Qualifications

• Minimum of B.Sc in any Social Science discipline.
• 1 to 2 years experience as a HR Generalist.
• Certifications/ Trainings in HR Courses is an added advantage.

Skills / Requirements:

• Good communication skills - oral and written
• Listening skills.
• Problem analysis and problem-solving.
• Good negotiation skills.
• Attention to detail and accuracy.
• Analytical skills.
• Data collection.
• Proficiency in the use of MS Office suite i.e. word, excel and PowerPoint.
• Demonstrated confidentiality, tact and discretion in dealing with people.
• Interpersonal skills.
• Must be resident within Lekki/Ajah axis.

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Location: Lekki-Ajah Lagos

Summary

• The Business Development Officer will be primarily responsible for managing the vision, strategy and implementation of a strategic plan for the execution of the Warehouse as a Servicemarketing, sales and growth plan.

Responsibilities

• Establishing strong relationship with existing and prospective customers.
• Constantly analyzing the market and trends to find new growth opportunities.
• Creating new sales and bringing new key accounts in order to gain market share.
• Define long-term organizational strategic goals, build key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• Identifying business and products gap and consequently introducing solutions and measures to breach those gaps.
• Manage customers by overcoming resistance, building trust and with regular follow up to close more sales.
• Maintaining the current and developing sales with existing customers.
• Contributing to and preparing the business plan and executing them properly towards the economical and financial progress of the company.
• Establishing a structure / team that will support the expected growth rate of the business.
• Work with company’s internal team, marketing staff, and other managers in order to increase sales opportunities and to maximize the revenue of the company.
• Work for the improvement of the company’s market position and achieve financial growth of the company.

Education and Qualification

• Minimum of HND / B.Sc in any discipline.
• Minimum of 2 years experience in business development of a storage unit, warehouseor similar position.

Skills:

• Good business acumen.
• Excellent relationship building and people management skills.
• Excellent negotiation skills.
• Good customer relationship and project management skills.

Key Performance Indicators (KPIs):

• Sales and Margins
• Customer expansion
• Product Range expansion
• Geographical expansion

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Location: Lekki, Lagos

Summary

• The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.

Responsibilities

• Resolve customer complaints via any means necessary.
• Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
• Build strong relationship with customers.
• Interact with customers and get feedback on the various bakery products.
• Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
• Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
• Other duties as assigned

Education and Qualifications

• Minimum of HND.
• Minimum of 2 years experience in a similar role.

Skills:

• Good business acumen.
• Excellent relationship building and people management skills