Credit Officer at Amy Consulting

Job Responsibilities:

• Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
• Preparing presentations, proposals and sales contracts to range of prospective clients.
• Obtaining deposits and balance of payments from clients.
• Achieve customer acquisition, revenue, ARPU (Average Revenue Per User) and retention target.
• Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
• Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
• Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%.
• Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
• Timely rendition of weekly and monthly report of sales performance to the supervisor.

Key Result Area (KPIs-Outcomes):

• Build a rich pipeline of customers.
• Sales Targets (Deposits & Loans Incremental Revenue Generation).
• Quality Customer Acquisition.
• Customer Retention.
• Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management.
• Speedy conversion of potential request on loans and deposits.

Key Skills and Competencies

• Having a strong sales mentality
• Running lead generations campaigns
• Professional in appearance and demeanor
• Strong customer service skills
• Ability to generate new ideas

Education and Experience

• Minimum of 5 years work experience in trade marketing, consumer marketing and product development in the financial sector.
• Bachelor’s degree in Marketing or related fields.
• Ability to work with minimal supervision.
• Good analytic, report writing and problem-solving skills.
• Good understanding of business process