Contact Centre Agent at Kimberly Ryan

Requirements:

• Excellent Communication skills (written and oral) with strong business and customer focus
• Telephone Handling Skills
• Good typing skills
• Ability to engage and interact with customers.
• Problem Solving Skills
• Microsoft Office Tools (Word, Excel, PowerPoint)
• NYSC completion or Exemption Certificate
• Minimum one year in customer care/contact center experience preferably in a financial institution.
• Qualifications BSc/HND/BED in Finance, Business, marketing or a related field.
• Deep understanding and experience in financial/Investment product.
• Ability to process Retail Loan tasks, collections and any tele-sales functions assigned.