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  • Posted: Jun 7, 2022
    Deadline: Jun 10, 2022
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  • We are delighted to introduce to you our Company, Bukkha Hospitality Limited, (BHL or the Company), trading as Bukka Hut; a fast food restaurant with outlets located in Lekki Phase 1 and Ikota shopping complex, VGC, both in Lagos. We serve your favorite Nigerian meals, Bukka style, in a comfortable and hygienic environment. The Company was incorporated in...
    Read more about this company

     

    Contact Center Agent

    Job Description

    • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
    • Take and process customers' orders.
    • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
    • Build sustainable relationships and engage customers by taking the extra mile
    • Seize opportunities to upsell products when they arise.
    • Respond to the needs of customers and provide personalized service.

    Requirements

    • Candidates should possess an OND / HND / B.Sc Degree with 0 - 2 years of work experience.

    Required Skills:

    • Strong communication, both written and verbal
    • Great active listening skills
    • Exceptional interpersonal and rapport building skills
    • Strong time management and organizational skills
    • Computer literacy
    • Previous experience in a customer support role will be a plus.

    Salary
    N50,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@bukkahut.com using the Job Title as the subject of the mail.

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