Community Manager at The Space

Job Description

The Space is looking to hire a National Youth Service Corps Member for the role of Community Manager. As Community Manager, you are the face of The Space. You are expected to provide administrative support across the organization and manage the entire community. Our ideal candidate must be a 'people person' with great communication and customer service skills.

Core Duties

• Understand & amplify the total customer experience
• Welcome members and guests on arrival
• Provide information and support as required by members and guests via telephone or in person
• Manage the physical space of The Space community to fit the purposes & users
• Coordinate other support personnel
• Handle all vendor negotiations and update vendor logbooks
• Ensure all utility and governance-related bills are treated when due
• Ensure office supplies are always available and keep accurate inventory of stock and reorders
• Keep updated records of office expenses and costs
• Arrange travel and logistics when necessary
• Ensure maintenance and repairs are carried out when due
• Update calendars and schedule meetings
• Perform other clerical duties such as filing, photocopying, printing and scanning
• Monitor meeting and training room bookings
• Send out invoices and receipts when due
• Update client database frequently
• Manage social media pages as required
• Launch & Identify community initiatives that will keep the community engaged.

Requirement

• Great verbal and written communication skills
• Must love people and be patient
• Neat and professional appearance
• Self-starter, able to work independently, and enjoys creating and implementing new initiatives
• Skilled with the use of Microsoft office tools
• Interest in social media and must be abreast of digital trends and tools.