Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Paradigm Initiative Nigeria (PIN) is a social enterprise that connects Nigerian youth with ICT-enabled opportunities. Having worked with government, civil society, private institutions and international organizations, PIN’s projects build on years of combined experience and focus on socio-economic development. Our projects include Capacity Building pro...
Overview
- We are looking for a brilliant individual to join our Communications team.
- The successful candidate will be a part of PIN’s Leadership Team and will report to the Chief Operating Officer.
Job Summary
- To oversee all internal and external communications for Paradigm Initiative while ensuring our message is consistent and engaging.
- The main duties include managing our digital platforms, including website, social media accounts, email and other dissemination tools.
- The successful candidate will publish and promote marketing, editorial and fundraising content/campaigns on our digital platforms and across social media.
- This position is also responsible for maintaining Paradigm Initiative’s partner database and providing regular communications with partners.
- It involves preparing detailed media reports, press releases, and marketing materials; coordinating and delivering resources and processes in support of media and communications; researching, writing, editing and publishing information about Paradigm Initiative to be used for internal publications for employees, management, partners, volunteers and the public.
Roles and Responsibilities
Communications:
- Publish a variety of digital content with a focus on producing engaging web pages that are visually appealing and provide an overall rich experience for partners and visitors. Manage all postings to ensure content is on-brand and search- and social-optimized.
- Timely response to the communications needs of team members and the giving of timely updates regarding any ongoing project.
- Produce all email campaigns, solicit content from internal sources, and manage review, testing, and sending.
- Lead digital execution and participate in digital advocacy—across email, website, print and social media—of programmes and projects across offices and Regions throughout the year.
- Develop and execute social and print media campaigns for key days, themes, and priority upcoming content.
- Develop and maintain a schedule for the Communications Team
- Create content for social media accounts and post regularly on each account.
- Manage social ad campaigns and other promotions; track and share results for continuous improvement to targeting and segments.
- Promote new content, key pages, and calls-to-action across channels. Position content to target different segments and to fit the format and publishing requirements of each platform
- Coordinate and support communications projects, outreach, and products as needed
- Support team members in the translation of documents and other communications from English to French and vice versa.
- Proof read and coordinate production of communications materials.
Financial Management:
- Manage allocated budgets for all tasks and cost effective maintenance of digital assets
- Raise funds for the organization through the deployment of digital media skills and through relevant grant opportunities
- Monitor the social media networks for grants and funding opportunities for the Organization.
Business and Media Management:
- Develop and implement long term and project based communications strategies.
- Develop and produce content to engage and educate audiences across various channels including newsletters, blogs, graphics, website, social media
- Develop and execute social media activities across multiple channels
- Oversee the development and maintenance of PIN’s website
- Contribute to overall digital content strategy and inform the calendar of upcoming topics, news and milestones, and external opportunities to guide content planning.
- Research and collect information and data for content and communications strategy
- Help manage and drive events including developing email invitations and managing invitation lists
- Seek regular opportunities for the Leadership Team to engage with major foundations, corporate partners, and other organizations on social media and curate up-to-date lists of key accounts.
- Compile and maintain media and community database
- Create and update marketing materials and documents in support of fundraising, grants, projects and programs
- Organize online events, perform outreach and marketing, manage “day of” social media and more
- Identify and research media outlets, producers, editors and reporters towards making them receptive to PIN’s message
- Track and record media mentions related to Paradigm Initiative’s work
- Ensure adequate media coverage for all program activities and functions in electronic and print media, and on digital media platforms
- Identify good stories and exercise good storytelling skills
- Other projects as assigned.
Key Performance Indicators
Financial Management:
- Identify at least one grant and funding opportunity every half year for the Organization
- Ensure expenditure does not exceed allocated/approved budgets across programs activities and send accurate financial records to the Finance unit. Work with the target of not exceeding 80% of approved budgets and leverage saving to expand reach where useful.
Internal / External:
- Ensure strict compliance to the Social Media Calendar
- Publish PIN’s Digital Rights and Inclusion Media Fellowship articles, following PIN’s social media calendar, on PIN’s website and social media platforms
- Publish PIN’s annual Impact report within the first quarter of the year
- Publish news releases on a weekly basis
- Publish quarterly newsletter within the first week of the new quarter
- Publish Press releases within twenty four hours of receipt (in line with other press releases as per program and event)
- Timely delivery of internal and external communication needs (eg. media parley), following the Social Media Calendar
- Compile and maintain an up to date media and community database
- Maintain an up to date database of all media mentions related to Paradigm Initiative’s work
- Ensure strict compliance to the Global and Social Media Communications Policy
Reporting:
- Ensure a detailed error-free reporting of activities, to the COO, occurring in the Communications team for timely and efficient publication when required
Research:
- Research and initiate new communication trends with a view to increasing PIN’s brand visibility.
- Identify at least 2 media outlets, producers, editors and reporters, per quarter towards making them receptive to PIN’s message
People Management and strategy:
- Provide strategic leadership to the Communications Team members.
- Review, approve and where necessary recommend relevant training needs for all Communications staff working with Human Resources department to ensure all team members receive appropriate training at least (once) a year
- Monitor team members performance by tracking weekly performance through up to date weekly reports
- Help unit members achieve at least 75% in performance evaluation measurements
Social Media Management and Engagement:
- Complete all social media entries within the stipulated time frame on the Social Media calendar
- Increase social media engagement, through positive mentions, shares, likes and other social media interactions, across all our social media platforms by 5% every quarter
Website Updates:
- Publish all received monthly internal news blog articles per agreed schedule on the website
- Regularly update banners of events as they pop up
Graphic Designs:
- Ensure quality and timeliness of the output of the Communications Assistant (Graphics) in line with PIN’s communications and branding guidelines
Education and Experience
- Bachelor’s Degree in Mass Communication, Public Relations, Journalism or any other related field
- Proven experience with communications research and strategy, media relations, content development for various audiences, digital engagement best practices
- At least 5 years of relevant communications experience; digital communications experience is highly preferred
- Experience publishing content on WordPress, Squarespace or other CMS
- Proven experience managing digital media advertising for social campaigns
Knowledge, Skills, and Abilities:
- Must be a strong communicator; have excellent written, presentation and oral communications in English
- Ability to communicate well in French is an added advantage
- Attention to details and problem solving skills
- Ability to manage time, deliverables and meet deadlines
- Must be a creative and strategic thinker with good judgement and ability to make independent decisions in a changing environment
- Software skills desired – WordPress, SquareSpace, MailChimp (or similar email service provider), offline and cloud-based productivity tools
- Flexibility and ability to work collaboratively with others especially other team members
- Good understanding of ICT issues and policies in Africa
Competencies:
- Effective writing, listening and speaking communication skills
- Leadership, showing direction to others and general people management
- Delegation skills
- Attention to detail and error free reporting
- Motivating and developing others
- Organizing and task management
- Punctuality
- Use of productivity tools – Google calendar, time sheets, smart sheets
- Integrity and honesty
- Courtesy and respect for others
- Respect for constituted authority
- Managing and embracing change
- Fosters teamwork
- Patience
- Self development
- Creativity and taking initiative
- Achieving results
- Risk management and quality
- Prompt feedback on tasks and acknowledgement of official communication.
Remuneration
USD27,000 - USD33,000 Gross Annually (depending on the level of experience) comprising annual gross salary and reimbursements (housing, transportation allowance, pension, meal allowance, utility allowance, dependant allowance, communication allowance).
Other Benefits:
Other benefits include 13th month salary, paid vacation, training and development, birthday allowance, medical cover for self, spouse and up to 3 children, bi-annual care package, paid sabbatical leave, paid maternity leave, paid paternity leave, amongst others.