Communication & Knowledge Management Specialist at Pro-Health International

Summary of the position

• The Knowledge Management and Communications Officer is responsible for developing and implementing the external communication and media strategies of the project, including through the website, social media, newsletters, press contacts and technical briefings.
• He/She will also ensure project products like success stories are identified, tracked, and shared through various media platforms.

Job Responsibilities

• Work proactively with the project team to identify opportunities for capturing and sharing knowledge and disseminating information about major progress and results; Oversee communication and branding of the project. Maintain and monitor branding integrity across internal and external communications.
• Develop communication materials, including pictures, videos, publications, infographics, short documentaries, promotional materials etc. Responsible for updating project website.
• Accompany colleagues to the field to capture all relevant media (pictures, videos, short documentaries, success stories e.t.c) relating to activities when required.
• Develop and implement communications strategies and work-plans, events and other initiatives in support of the project’s strategic goals.
• Liaise with other project staff to edit, produce and disseminate strategic content for external audiences. Liaise with team members to document and disseminate stories of impact.
• Apply his/her knowledge as well as practical experience in knowledge management concepts and tools, including software applications and IT systems.
• Facilitate hiring local consultants to carry out planned communication activities.
• Ensure a regular link with M&E staff in knowledge generation and dissemination.
• Facilitate the development and field testing of appropriate messages, communication activities and materials.
• Establish and maintain effective relationships with journalists and maintain a media database for the project.
• Capture good practices for producing knowledge products and communications materials.

Knowledge and Skills:

• Demonstrates technical knowledge pertaining to job requirements.
• Knowledge of international development issues, nutrition, and/or maternal and child health-related issues, is highly desirable
• Proven expertise in developing creative content and effective communications strategies, including social media branding activities.
• Ability to analyze project context and development situation.
• Ability to think strategically about how to shape the same message for different audiences.
• Advanced oral and written communication skills: ability to communicate complex ideas in a clear manner and synthesize large volumes of data and/or information into simple meaningful forms.
• Prior experience working on an OVC project will be an added advantage.
• Able to work under pressure with minimal supervision and able to meet up deadlines.
• Must possess good interpersonal skills and be a good team player.
• Demonstrated excellent personal integrity and confidentiality.
• Strong communication and IT skill (MS Office, Photoshop, web designing, and other communication-related software).

Qualifications

• Candidates should possess minimum of a Master's Degree in Communications, Journalism, or related studies; experience in INGOs or UN preferred.
• Minimum of 4 years experience working in development and relief programs or business in marketing and communication activities.
• Ability to work with stakeholders on multiple levels including government agencies, non-governmental organizations, donors, media groups, and religious groups.
• Proven interpersonal skills and ability to influence through communication.
• Demonstrable track record of successfully disseminating information to a variety of target audiences.
• Capacity to plan, coordinate, organize and schedule and deliver outputs to a specified deadline.
• Visual literacy and visual communication competencies and skills in publication design.
• Experience with managing organizational social media accounts, especially Facebook, Instagram, LinkedIn, and websites.
• Understanding of major issues of international development and donor assistance.
• Flexibility to work both in a team and independently.
• Cultural sensitivity, patience, and flexibility.
• Demonstrated personal accountability and driven to serve others.
• Excellent English language oral and written communication skills. Knowledge of Hausa is added advantage.
• Highly proficiency in Microsoft Office applications and desktop publishing skills
• Experience in Adobe InDesign is strongly desired.
• Proven organizational skills and ability to manage multiple tasks simultaneously.

Physical Demands and travel:

• Candidate must be willing to travel to all ICHSSA 4 states: Adamawa, Bauchi, Taraba, Sokoto , Kebbi and Zamfara.