Commercial Lead at Club Concierge Africa

Job Summary

• The Commercial Lead will be responsible for driving revenue growth, developing strategic partnerships, and optimizing our sales and distribution strategy. 
• This role will require a deep understanding of the travel and hospitality sector, excellent commercial acumen, and a strong ability to lead cross-functional teams toward business targets.

Responsibilities
Revenue Strategy & Execution:

• Develop and execute the commercial strategy to drive revenue growth across all business lines.
• Identify new revenue streams and commercial opportunities.
• Lead pricing and yield optimization initiatives.

Sales & Business Development:

• Manage key client and partner relationships (e.g., OTAs, travel agents, corporate clients, tourism boards).
• Lead negotiations for commercial agreements and partnerships.
• Identify and close B2B and B2C sales opportunities.

Market Analysis & Insights:

• Monitor market trends, competitor activity, and customer behavior to inform strategy.
• Utilize data analytics to optimize sales performance and customer acquisition.

Team Leadership & Collaboration:

• Work closely with Marketing, Product, Operations, and Finance teams to align commercial goals.
• Lead and mentor a growing commercial team, ensuring targets are met or exceeded.

Budgeting & Reporting:

• Own commercial budgets, forecasts, and performance reporting.
• Provide regular performance updates to senior leadership.

Requirements

• 5+ years of experience in a commercial, sales, or business development role, preferably in travel, hospitality, or tourism.
• Proven track record of meeting or exceeding commercial KPIs.
• Strong negotiation and relationship management skills.
• Analytical mindset with comfort in working with data and CRM tools.
• Experience managing teams and working in cross-functional environments.
• Excellent communication and presentation skills.
• Entrepreneurial spirit and a proactive, results-driven attitude.