Collection Specialist Trainer at Co-matrix Collection Service Limited

Responsibilities

• Prepare and update training materials.
• Responsible for new employee introduction training, in-service employee performance improvement and collection skills training.
• Follow up with employees whose performance is lagging behind, and provide support work, including post follow up and guidance.
• Continue to learn and accumulate collection and training skills.
• Finish other work assigned by supervisor.

Requirements

• Candidates should possess an HND / B.Sc qualification with 1 - 3 years work experience.
• Have experience in training onboarding staff preferably in a loan collection company.
• Have good speech, be able to impact knowledge and make training exciting.
• Be computer literate and must be able to prepare slide and deliver the content of the slides perfectly, of course using PowerPoint.
• Have collection experience.
• Be willing to train every week when the need arises.
• Be tech-savvy.