Collection Agent at Altara Credit Ltd ("Altara”)

Location: Ilorin, Kwara

Job Description

• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
• Maintain debtor’s book to ensure that the debt status is accurate and latest.
• Develop reports on overdue account.
• Monitor slow moving accounts to identify delinquent accounts and take necessary action to recover the debts.
• Post customers’ check and ensure timely credit transfer.
• Review collection queue to perform collection activities accordingly.
• Adhere to collections policies and procedures.
• Close a specific number of collection accounts each month to meet assigned target.
• Contact debtors and implement repayment schedules and terms.
• Visit defaulting customers for payment
• Assist the company to take legal action against debtors by providing necessary information
• Carry out other deliverables as assigned by Team Lead.

Job Requirements

• B.Sc / HND in Business Administration, Finance, Accounting or any related discipline
• Minimum of 2 years’ experience in collections/ Recovery in a consumer finance company, microfinance or bank
• Excellent written and face interpersonal, communication and persuasion skills
• Strong mathematical skills
• Commitment to achieving performance goals
• Knowledgeable in Microsoft office tools including MS Excel, Word and power point
• Strong analytical, organizational and attention to details
• Great at time management, multitasking and prioritizations skills.

Skills Required:

• Analytical skills
• Negotiation skills
• Innovative skills
• Persistency
• Ability to take initiative
• Ability to work with stress and under pressure.