Chief Operating Officer at Medbury Medical Services

We are seeking a visionary, commercially astute, and results-driven COO to provide strategic leadership and oversee revenue growth, strategy, people, financial performance, and operations in alignment with the organization’s direction. The role is accountable for achieving business growth, operational excellence, stakeholder alignment, and long-term sustainability.

Key Responsibilities  

Strategic Leadership  

• Develop and execute business strategies to drive revenue growth and profitability while fostering a culture of innovation, creativity, accountability, and excellence
• Align Medlyfe’s objectives with overall organizational strategy

Operations Management  

• Oversee daily operations to ensure seamless service delivery
• Manage vendors, partners, ad-hoc staff, and employees ensuring compliance with healthcare regulations and industry standards

Revenue Growth & Business Development  

• Drive revenue growth across all revenue streams
• Identify, develop, and maximize new and existing revenue opportunities
• Develop and execute high-impact sales and marketing strategies

Stakeholder Management  

• Build and maintain strong relationships with vendors, partners, and regulators
• Ensure strategic alignment with organizational leadership
• Represent Medlyfe at key industry engagements

People Management  

• Attract, develop, and retain top talent within the medical and wellness industry
• Lead recruitment, training, mentoring, and succession planning
• Foster high employee engagement and performance culture

Marketing & Public Relations  

• Develop and execute marketing strategies to promote the business
• Lead digital and social media marketing initiatives
• Create innovative PR campaigns to enhance visibility and brand awareness

Financial Management  

• Profit & Loss (P&L) accountability
• Ensure the business operates within budget
• Analyze revenue streams and identify opportunities for margin optimization

Expansion & Growth  

• Identify expansion opportunities (services, partnerships, new markets)
• Develop and execute sustainable growth strategies
• Launch new revenue streams and service lines

  Requirements

Qualifications & Experience    

• MBBS or Bachelor’s degree in Healthcare Management or related field
• Master’s degree in Business Management or MBA
• Professional certifications or training in Wellness, Regenerative Medicine, Aesthetics, and/or Longevity domains
• 15 years of relevant experience
• Experience in an executive management role responsible for P&L within the healthcare industry

Competencies  

• Strategic Thinking  : Develops and implements strategic plans. Anticipates challenges and aligns resources proactively.
• Emotional Intelligence: Cultivates emotional intelligence across teams. Influences culture through emotional insight.
• Change Leadership  : Designs and drives transformational change. Coaches others in navigating ambiguity and evolution.
• Collaboration and Team Building  : Builds high-performing, collaborative cultures across BUs. Facilitates strategic alliances internally and externally.
• Decision Making  : Makes timely, evidence-based decisions. Balances risks with strategic priorities.
• Communication: Inspires and influences through communication. Leads dialogue across diverse stakeholders.
• Business Acumen  : Shapes business models, financial strategies, and operations to create competitive advantage. Anticipates industry trends and economic shifts to guide enterprise-level strategy.
• Patient & Client-Centered   Focus: Embeds client-centered values in organizational culture and policy.
• Talent Development and Coaching  : Creates a talent pipeline. Shapes a learning organization with a coaching culture.
• Cultural Competence and Inclusion  : Leads inclusion strategy. Models cultural humility and drives equity at the system level.
• Operational Excellence: Leads system-wide operational excellence initiatives. Aligns operations with strategy and culture.
• Ethical and Values-Based Leadership  : Shapes an ethical culture across the enterprise. Integrates ethics into policies and strategy