Client Solutions Manager at Httpool

Job Summary

• We are looking for experienced Client Solutions Managers in Nigeria. Experience with digital ads is a must.
• The position requires daily communication with our East, Central, and West African-based agencies and brands.
• You will be comprehensively trained on the platform you'll represent.

Responsibilities
This role comprises the following responsibilities:

• Act as an expert in marketing strategy & platform-specific solutions;
• Find & offer solutions for advertisers & agencies to reach their business goals
• Educate and work closely with advertisers & agencies to improve their advertising strategies on the platform according to best practices
• Find & present relevant insights from available data to improve the advertisers' campaigns & possibilities within the platform
• Work closely with the advertisers & agencies to uphold a close relationship;
• Manage relationships with the advertisers' stakeholders (agencies, partners, platform account managers, etc.)
• Work with internal cross-functional teams (creative, analytics, client success, etc.)
• Implement all necessary data & result tracking for the advertisers together with the internal & cross-functional teams, in line with the advertisers' KPIs
• Educate advertisers' on platform best practices for creative production & strategy in line with the business KPIs
• Constantly look for result optimization possibilities & inform the advertisers proactively on possible improvements
• Oversee account setup & proactively troubleshoot any possible issues (suspensions, incorrect setup, policy issues, etc.).

Requirements

• Minimum of 3 years expertise with online advertising, media planning, analytics and social media
• Minimum of 3 years proficiency in Account Management: creating, maintaining and enhancing customer relationships
• Structured and analytical mindset
• Excellent Excel skills
• Strong communication, time management and organization skills
• Ability to efficiently communicate internally and externally with excellent communication skills in English

Benefits

• A competitive salary and sales commission incentives
• Flexi-time and remote working
• Great working culture with regular office events and team building
• Fun working environment with skilled diverse individuals
• Contribution towards home internet
• Contribute to establishing a globally recognized brand
• Opportunity to build your career
• No timesheets or complex approvals – just a serious focus on building a good culture for great work and superior client service
• Free lunch once a month.