Client Relationship Officer at Menzon Nigeria Limited

Job Overview

• Our client requires the services of Client Relationship Officers to complement the functions of their business development team.

Job Description

• Contribute towards growth of company's clientelle and revenue base by meeting assigned targets.
• Identify new business opportunities and source for contracts within company's sectors of interest.
• Identify and understand clients'specific needs, including working with relevant teams to ensure proper response to client's RFPs/RFQs.
• Where necessary, make presentations proposing reasonable solutions to clients.
• Follow up clients to ensure timely payment for services delivered by the company.
• Arrange and/or represent the company at business meetings.
• Maintain professional communication with clients as needed.
• Negotiate and close deals on behalf of the company as directed.
• Develop relationships with new clients while maintaining relationship with existing clients.
• Maintain and regularly update database of clients.
• Maintain adequate knowlegdge of (and promote) the company's services.
• Ensure the company acknowledges, identifies with and rewards our clients to achieve client retention and loyalty.
• Continuously develop professional capacity on the job.
• Always exercise responsible and ethical decision making regarding company's resources.
• Promote the company's values and philosophy in the discharge of your duties.
• Ensure adherence to code of conduct, policies and procedures.
• Handle relevant paperworks, including writing reports.
• Carry out other activities as may be assigned from time to time.

Requirements

• Bachelor's Degree from recognised institutions.
• At least 3 years experience in a similar capacity.
• Warm and confident personality with excellent interpersonal skills.
• Good looks and appropriate dress sense.
• Posession of wide network of influential individuals and prospective clients.
• Excellent communication, persuasion, negotiation and presentation skills.
• Ability to write winning proposals is an added advantage.
• Demonstrable understanding of procurement processes in both public and private sectors.
• Attention to details.
• Good time management and ability to manage multiple priorities in a dynamic environment.
• Integrity and confidentiality.
• Proficiency in use of MS Office Suite.
• Team spirit with abilty to coordinate own work with that of others.