Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 15, 2021
    Deadline: Nov 30, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Whitetree Gourmet is a seamless grocery shopping experience in the heart of Ikoyi, Lagos. Buy fresh produce and quality products for your home in-store or online. Whitetree Bistro - a blend of relaxation and flavours. Our Vision is making Grocery shopping modern and inspiring for our customers in NIgeria.
    Read more about this company

     

    Client Relationship Executive

    Location: Ikoyi, Lagos

    Responsibilities

    • The Client Service Executive will Interact with customers and provide/process information in response to inquiries, concerns and requests about products and services. S/he will provide services to the customers before, during and after a purchase.
    • Attract potential customers by answering product and service questions; suggest information about other products and services to customers.
    • Open, update and maintain customer’s account records from time to time.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
    • Ensure all displays have: Product name; Price, Selling type – portion/piece/weight.
    • Drive customer’s loyalty and relevant reward programmes
    • Ensure appealing composure to customers by providing quality, fresh products in a hygienic manner by self or through team members.
    • Ensure customers are always served in a pleasing manner
    • Ensuring better levels of commitment to serve customers.
    • Perform other duties as assigned by the management.

    Requirements

    • HND / Bachelor’s Degree in Mass Communication or any relevant Degree.
    • 3-5 years’ experience as a Customer Service representative in a retail store.
    • Experience in retail supermarket /FMCG is an added advantage.
    • Confident and dynamic personality.
    • Candidates living on the Lagos island or environs are expected to apply.

    Competencies & Skills Required:

    • Service Oriented
    • Customer Minded
    • Stress Tolerance
    • Technical/Products Knowledge
    • Innovative
    • Team Player
    • Strong attention to detail
    • Commercial awareness
    • Communication skills – verbal and written
    • Listening skills.

    Method of Application

    Interested and qualified candidates should send a copy of their CV to: [email protected] using the Job Title as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Whitetree Gourmet Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail