Fresh Jobs at White Tree Retail Limited

Location: Ikoyi, Lagos

Responsibilities

• Demonstrating outstanding customer service and selling skills e.g. communication and people management skills
• Keeping the selling floor stocked with merchandise.
• Assisting with display of merchandise or organizing the selling floor and stock areas.
• Monitor store to ensure no expired items is displayed
• Ensure the mall floor is clean and tidy daily.
• Maintain a clean, organized, comfortable sales area and its environs
• Be attentive to customers, providing answers to any questions
• Make recommendations to customers when necessary.
• Arrange merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.) in the stock tray in good order
• Restock items that are running low and maintain proper display appearances
• Assist with inventory counts and placement of new products, including new in-store or window displays
• Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
• Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
• Ensure customers are well-informed on any current sales, rewards programs, and store return policy.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years work experience.
• Candidates living on the lagos island or environs are expected to apply
• Experience in retail supermarket /FMCG is an added advantage.

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Location: Ikoyi, Lagos

Responsibilities

• Periodically participates in physical inventory counts to ensure accuracy of records versus actual physical counts and assists in resolving discrepancies.
• Ensure that the arrangement of goods is done in an orderly system within the stock location system so that the stock can be stored easily and retrieved whenever there is a requirement. Also ensure that the stocks stay physically protected in the warehouse.
• Supervise the offloading process, the subsequent arrangement of merchandise, material, etc., and consignment so that it can be accessed and identified easily.
• Ensure the correct and timely valuation of the inventory and be involved in directing and managing procedures related to offloading, packing and unpacking.
• Keeping a close eye on the movement of stock from in and out of the warehouse.
• Prepare and submit inventory control reports to Inventory Manager.
• Respond to enquiries regarding products and inventories.
• Perform inventory control to ensure optimal inventory levels.
• Maintain inventory reports according to standard documentation and archiving procedures.
• Count and record merchandises received according to store policies.
• Ensure that merchandises received are in accordance with purchase order specifications.
• Investigate and report stock discrepancies to the Inventory Manager.
• Ensure efficient transfer of stock items to various locations using the company’s inventory software.
• Assist in ensuring no more than 24 hours turnaround period between stock receipt, stock capture on system and stock shelf display at supermarket.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 1 year work experience.
• Candidate must reside on the lagos island
• Experience in retail supermarket /FMCG is an added advantage.

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Location: Ikoyi, Lagos

Responsibilities

• Operate as 1st point of contact for all users requiring ICT related assistance by receiving such request via emails, telephone, written forms or verbally.
• Ensure that the cashier POS and computer systems are functional and set before the start of daily operations.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Replacing parts as required.
• Provide feedback to users regarding new or outstanding requests
• Provide ICT related advice and guidance to end users.
• Add, remove, and update user related data on all company Workstations.
• Apply OS updates and configuration changes on all company Workstations
• Participate in the implementation of network configuration related to firewalls, switches, and routers..
• Install, configure, and ensure the maintenance of the network systems.
• Support local and remote users' hardware, operating system, applications and connectivity.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years work experience.
• Candidates must live on the island or close to the island.

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Location: Ikoyi, Lagos

Responsibilities

• The Client Service Executive will Interact with customers and provide/process information in response to inquiries, concerns and requests about products and services. S/he will provide services to the customers before, during and after a purchase.
• Attract potential customers by answering product and service questions; suggest information about other products and services to customers.
• Open, update and maintain customer’s account records from time to time.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
• Ensure all displays have: Product name; Price, Selling type – portion/piece/weight.
• Drive customer’s loyalty and relevant reward programmes
• Ensure appealing composure to customers by providing quality, fresh products in a hygienic manner by self or through team members.
• Ensure customers are always served in a pleasing manner
• Ensuring better levels of commitment to serve customers.
• Perform other duties as assigned by the management.

Requirements

• HND / Bachelor’s Degree in Mass Communication or any relevant Degree.
• 3-5 years’ experience as a Customer Service representative in a retail store.
• Experience in retail supermarket /FMCG is an added advantage.
• Confident and dynamic personality.
• Candidates living on the Lagos island or environs are expected to apply.

Competencies & Skills Required:

• Service Oriented
• Customer Minded
• Stress Tolerance
• Technical/Products Knowledge
• Innovative
• Team Player
• Strong attention to detail
• Commercial awareness
• Communication skills – verbal and written
• Listening skills.

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Location: Ikoyi, Lagos

Responsibilities

• Maintain and grow sales and gross margin for the product range in line with company budgets and strategic plans
• To manage sales of the company’s products and services
• Prospecting for new sales and opportunities
• Achieving growth and hitting sales targets by successfully managing available resources
• Designing and implementing a strategic business / sales plan that expands company’s customer base and ensure its strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while beingfully aware of new products and competition status
• Respond to complaints from customers and give after-sales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Follow through with category managers and other business stakeholders to ensure customer satisfaction
• Record client interaction in lead tracking and other customer relationship management systems
• Actively share ideas and engage in brain storming sessions with colleagues to increase overall success of business
• Inform clients of unforeseen delays or problems.

Requirements

• Minimum of HND in any field
• Well exposed to B2B marketing
• Minimum of 3 years cognate experience as a Corporate Sales Manager
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise.
• Experience in retail supermarket /FMCG is an added advantage.
• Candidates living on the Lagos island or environs are expected to apply

Skills:

• Excellent verbal and communication skills with proficiency in English Language
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication.