Merchandiser at Whitetree Gourmet

Location: Ikoyi, Lagos

Responsibilities

• Demonstrating outstanding customer service and selling skills e.g. communication and people management skills
• Keeping the selling floor stocked with merchandise.
• Assisting with display of merchandise or organizing the selling floor and stock areas.
• Monitor store to ensure no expired items is displayed
• Ensure the mall floor is clean and tidy daily.
• Maintain a clean, organized, comfortable sales area and its environs
• Be attentive to customers, providing answers to any questions
• Make recommendations to customers when necessary.
• Arrange merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.) in the stock tray in good order
• Restock items that are running low and maintain proper display appearances
• Assist with inventory counts and placement of new products, including new in-store or window displays
• Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary)
• Keep a watchful eye for theft or mishandling of merchandise; act according to company policy
• Ensure customers are well-informed on any current sales, rewards programs, and store return policy.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years work experience.
• Candidates living on the lagos island or environs are expected to apply
• Experience in retail supermarket /FMCG is an added advantage.