Chief Operating Officer (Experiential Marketing Agency) at TalentSquare

Job Description

Operational Leadership:

• Lead and oversee day-to-day operations, ensuring efficiency and excellence in service delivery.
• Implement and optimize operational processes to enhance productivity and scalability.
• Collaborate with cross-functional teams to align operations with overall business objectives.

Strategic Planning:

• Work closely with the executive team to develop and implement strategic plans for business growth.
• Provide insights and recommendations to drive operational improvements and achieve organizational goals.

Client and Project Management:

• Foster strong client relationships, understanding their needs and ensuring successful project delivery.
• Oversee project management teams, ensuring timely and high-quality execution of experiential campaigns.

Financial Management:

• Collaborate to manage budgeting, forecasting, and financial planning.
• Ensure financial sustainability and efficiency in resource allocation.

Team Leadership and Development:

• Mentor, lead, and inspire a high-performance team, fostering a culture of innovation and collaboration.
• Develop and implement training programs to enhance the skills of the operations team.

Risk Management:

• Identify and mitigate operational risks, ensuring compliance with industry regulations and standards.
• Develop contingency plans for unforeseen challenges.

Requirements

Qualifications

• Proven experience as a COO or in a senior operational leadership role within the experiential marketing or related industry.
• Strong understanding of experiential marketing processes and best practices.
• Demonstrated success in strategic planning, project management, and team leadership.
• Excellent financial acumen with experience in budgeting and financial analysis.
• Exceptional communication and interpersonal skills.
• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.