Chief Operating Officer (COO) – Fintech at King of CMS Consulting

Key Responsibilities
Strategic Leadership:

• Collaborate with the CEO to define and execute the company’s long-term strategy for global remittance and POS/terminal markets.
• Drive operational plans that align with growth, compliance, and profitability goals.
• Lead cross-functional teams—including product, engineering, compliance, finance, and customer support toward shared KPIs.

Operations & Scaling:

• Build and optimize operational processes for money transfer services, POS/terminal deployments, merchant onboarding, and settlement operations.
• Establish performance metrics, SLAs, and OKRs to track and improve service delivery and transaction efficiency.
• Oversee vendor management and partnerships with banks, payment processors, and technology providers.

Regulatory & Compliance:

• Ensure the company meets all regulatory requirements for International Money Transfer Operators (IMTO), POS/payment service providers, AML/KYC, and data privacy across Canada and Nigeria.
• Work closely with the Compliance Officer to manage audits, licensing renewals, and risk assessments.

Financial & Business Management:

• Partner with the CFO/Finance Lead on budgeting, forecasting, and cash-flow management.
• Support fundraising efforts by providing operational insights, scalability plans, and investor presentations.

Team Building & Culture:

• Recruit, mentor, and develop a high-performing leadership team across multiple geographies.
• Foster a collaborative, results-oriented culture that values innovation and customer focus.

Requirements

• Bachelor’s degree in Business, Finance, or a related field; MBA or similar advanced degree preferred.
• 10+ years of progressive leadership experience in fintech, payments, or financial services, with at least 5 years in a senior operations role.
• Proven success inscaling cross-border remittance or POS/terminal businesses.
• Deep understanding of payment processing, settlement operations, and merchant/agent networks.
• Strong knowledge of regulatory frameworks: FINTRAC (Canada), CBN IMTO/Payment Service Provider (Nigeria), AML/KYC, PCI-DSS.
• Exceptional strategic planning, organizational, and execution skills.
• Excellent communication and stakeholder-management abilities, comfortable interacting with investors and regulatory bodies.

What We Offer

• Competitive executive compensation with performance bonuses and potential equity.
• Opportunity to be the operational architect of a high-growth fintech expanding across Canada, Nigeria, and beyond.
• Direct partnership with the CEO and board to shape the company’s global strategy.
• A mission-driven culture focused on financial inclusion and cutting-edge payment technology.