LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of access to responsive financial services on a sustainable basis. The Institution was established in the late 1980s as a Non-Governmental Organization (NGO) by Godwin Ehigiamusoe in response to the effects of...
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Drive Channels Products adoption in the territory as per LAPO standards and Central Bank Guidelines while tracking Channels transactions and performance.
Ensure Agents/Merchants meet all LAPO's operational requirements, such as cash in hand and e-float requirements, signage displays, visibility, filing of reports, and maintenance of device/POS.
Supervise and appraise Channels Products activities in the specific region and provide regular updates on Digital Banking services.
Conduct Channels Products induction and need-based job training and awareness.
Perform regular trade audits to ensure compliance and operational efficiency biweekly. Monitor Channels Products, inspect premises and address any challenges.
Assist Branches in marketing and sales to ensure they meet customer acquisition and transaction targets.
Conduct liquidity management training for Agents.
Create awareness about LAPO’s resolution channels and escalate pending issues.
Ensure targets assigned are met on a weekly/ Monthly/ Yearly basis.
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