Cargo Price Analyst and Sales Support Officer at Beta Cargo Logistics Worldwide Limited

We seek to employ experienced and qualified CARGO PRICE ANALYST AND SALES SUPPORT OFFICER who is creative in designing social media content; campaigns and attend to our online customers/client’s inquiries.

RESPONSIBILITIES

• Actively participate, advise and help make decisions in selection of carriers.
• Maintain accurate filing systems ensuring customers’ orders and relative data is available retrospectively in case of any discrepancies or disputes.
• Coordinate with internal teams including Sales, Operations, and Finance, as well as vendors to source pricing and freight information.
• Align with the sales team to source prices, assist with quotations and respond to opportunities by sourcing pricing and providing deal coordination support.
• Maintain strong relationships with shipping lines, airlines, international agents, trucking companies, other logistics companies to obtain updated pricing and freight info.
• Constantly updating customers with the status of orders and cargo including pre-shipment advices, shipment notifications, copies of documents and ensuring their satisfaction at all times.
• Coordinate and problem solve with carriers, forwarding companies, and other entities to ensure successful deliveries of customer cargo.
• Maintain SharePoint documents linked to proper location (rates, cost changes, forwarders reports, general info).
• Ensure that all information being conveyed by the customer to the internal teams is accurate – delivery addresses, pricing, cross, references, packing, special instructions etc.
• Implementation of standardized processes and follow up of procedures, guidelines.
• Generate and manage all documentation to provide order support data and facilitate effective shipping procedures. These documents include shipping advices, debit / credit notes, export documentation, legalized documents etc.
• Responsible to provide all final billing information and shipping documents to Finance after invoicing.
• Maintain customer master records.

REQUIRMENTS

• Minimum qualification of HND/B.Sc in computer sciences, Marketing, Business Admin.
• Good understanding of fright pricing and shipment
• Knowledge of competitive airlines and cargo deliveries
• Excellent communication and interpersonal skills
• Excellent customer Relations and market knowledge
• Must have at least 3 years of Sales and freight pricing skills.