Business Support Manager (Human Resources & Admin) at International Facilities Services Limited - IFS

Main Purpose of the Job

• Support the growth of companies within the IFS group by providing comprehensive Human Resource and administration services that support the achievement of corporate objectives

Key Result Areas

• HR Operations & Recruitment
• Training & Development
• Performance Management
• Compensation & Benefit
• Administration
• Logistics & Facility Mnanagement.

Key Performance Areas - Actions
HR Operations & Recruitment:

• Assess and anticipate human resources-related needs
• Ensure effective recruitment, selection and onboarding processes
• Ensure proper data capturing, documentation, verifications and adherence to entire recruitment and placement policy outlines.
• Ensure proper induction, kitting and placement for all new hires
• Make sure to sustain business policy on human resource pool across all levels. i.e. constant pool of recruitable candidates- 3 replacement available for any operational staff position and 2 replacement for any admin and management staff position
• Prepare contracts for promotions, transfers, and new hires in collaboration with department management.
• Ensure good level of adherence by staff to all business policies
• Develop and manage the annual HR plan and budget.

Training and Development:

• Ensure continual training and retraining of new hires and operatives alike across all locations and branches
• Facilitates regular team meetings to discuss issues, share knowledge, share achievements, and provides training and direction.
• Identifies training and development needs and provides the resources needed to develop team members.
• Responsible for manpower development – ensure appropriate annual training schedule and ensures completeness and accuracy of training records.

Performance Management:

• Establish and monitor all employee performance using company tracker and other performance tools
• Holds all employees accountable with clear KPI’s, policies & procedures
• Establish and Implement and Monitor Performance Tracking System including Time & Attendance and Work Packs, and SOP’s/KPI’s

Compensation, Benefits & Employee Relations:

• Responsible for implementing employee compensation and benefit schemes
• Ensures accurate payroll administration and implementation to point of payment.
• Communicate HR policies to employees
• Manage employee complaints and grievances
• Protect the interest of employees and company in accordance with company policies and regulatory requirements
• Manage employee communication and feedback – email, telephone, newsletters, retreats etc.

Administration:

• Ensure the management of all head office facility and coordinate all other branch locations and staff apartments including security, cleaning and maintenance
• Ensure adequate procurement and supplier management
• Ensure adequate management of all company motor vehicles
• Ensure optimal utilization of power and all other company resources
• Ensure smooth running of all the administrative aspects of the business.

Others:

• Any other assignment as may be communicated to you by your line manager or management representative

Qualifications

• Interested candidates should possess a Bachelor's Degree with 7 years experience.