Business Partner: People at DP World

Job Context

• The role is pivotal in implementing the HR strategy within the designated department, supporting the HR Business Partner in various HR initiatives. 
• The responsibilities encompass a broad spectrum, from collaborating with supervisors on HR matters, facilitating change management, to leveraging HR Information Systems for data reliability and insights. 
• The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

Key Performance Areas (KPAs)

HR Administration:

• Ensure adherence to all HR processes and procedure relating to employee matters in HR such as employee record update, effect changes in their data, request for leave, benefits disciplinary procedures etc.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Participates in the bi-weekly pep talk with delivery officers and workshop technicians by responding to questions that pertains to HR matters in these meetings
• Promote synergy within the teams – Drivers – Truck mate- Fleet controller- Technicians
• Manage employee (FTE, Outsourced and FTC) HR administrations - Leave management, Payroll Management, Disciplinary sanctions etc.
• Support the HR team in preparing and providing accurate information, collating & analysing data and producing clear, insightful and meaningful reports.
• Actively promotes key behaviours, values and culture across the organisation and drive good HR practices
• Supports the development and implementation of HR solutions by understanding how the organization works.
• Interfaces with HR service provider for delivery of core HR services to the business and monitors quality and timeliness of service provision
• Actively promotes key behaviors, values and culture across the organization and drive good HR practices.
• Provides monthly reports on turnover and talent resourcing activities
• Ensures all pre-onboarding items are available prior to resumption of new hires and ensure compliance with induction checklist for all new hires before they are deployed to jobs.
• Support the HR Business Partner in providing the data to build the implementation of initiatives to increase the efficiency of the organization.
• Assists in guiding day-to-day activities, coordinates with, and supports staff and activities to help foster a harmonious work environment
• Assists in ensuring compliance with applicable state and federal laws, regulations, policies and procedures.

Learning & Talent Acquisition:

• Work with line managers to generate training needs for work location.
• Drive implementation of training plan for location under purview
• Manage / organize learning events, sites, dedicated physical learning locations at sites and all related documentation
• Support Learning Budget tracking, invoice / payment follow-up as required.
• Communicate planned courses to target audiences
• Assists in implementing professional development plans that increase employee’s skill set.

Business Partnering:

• Assists the HR Business Partner in the implementation of HR strategy to the business by ensuring that the HR delivery is fully aligned to business goals in their area of business.
• Ensure coaching, feedback and performance systems are in place to maximize workforce productivity. Lead implementation of programs to drive development, employee engagement and retention.
• Maintain knowledge of progressive HR practices, trends and data points to drive enhancements.
• Serve as a change agent by influencing key stakeholders in support of organizational effectiveness.
• Serve as advisor to leadership teams by providing insights, consultation and support.
• Support implementation of standard communications, processes and reporting for HR annual cycle activities
• Consult with managers on effective staff assignments and strategy
• Provide cover for HR Business Partner as appropriate during periods of absence such as annual leave, study leave, short term transfer, etc.

Performance Management: 

• Drive performance cycle activities (Goal setting, Mid-year reviews and End of year reviews) in designated locations Consult with line management and provide HR guidance.
• Actively participate in yearend calibration sessions
• Track Outsourced vendor performance on monthly basis.
• Supports the delivery of all talent resourcing activities within the area of business focus and work closely with stakeholders to ensure they understand how performance management tools combine to enhance performance, and attract, engage, and retain employees.

Qualifications Required

• B.Sc. HND/ in Business Administration, Human Resource Management or any other related field

Skills and Experience Required:

• Minimum of 3 to 5 years of progressive experience in HR, administration, or related operational roles.
• HR Experience in the Factory, Transport and logistics business
• Experience in Industrial relations
• Demonstrated experience in managing HR functions, administrative responsibilities, and operational support, ideally in a managerial or supervisory capacity
• Strong understanding of HR practices and employment laws.
• Excellent organizational and leadership abilities.
• Proficiency in HRIS and other relevant software.
• Implementing HR strategies and coordinating functions effectively.