Business Development Officer at Philban Consulting

Key Responsibilities:

Lead Generation & Client Engagement:

• Proactively Source New Leads: Identify and engage potential clients through various channels such as online research, social media platforms, networking, and referrals to build a robust pipeline of potential leads in Nigeria and internationally.
• Lead Nurturing: Follow up with leads, provide necessary information about our services, and build relationships to convert prospects into clients.
• Outbound Calls & Email Campaigns: Make outbound calls to new and existing leads, conduct follow-ups, and engage potential clients through targeted email campaigns.

Marketing & Content Creation:

• Design & Create Online Advertisements: Work closely with the marketing team to design creative content for digital ads on our social pages (e.g., Facebook, Google Ads, LinkedIn) aimed at generating qualified leads.
• Social Media Management: Assist in the management and growth of the company’s social media presence, using platforms like LinkedIn, Instagram, and Facebook to promote services and engage prospective clients.
• Content Creation: Develop compelling content, including blog posts, newsletters, and promotional material, to enhance the company’s online visibility and client outreach efforts.

CRM Management & Data Tracking:

• CRM System Utilization: Manage, track, and update lead information, client interactions, and progress within the company’s CRM system to ensure accurate records and follow-up actions.
• Pipeline Management: Monitor sales pipeline and client journey, ensuring that leads are converted into customers and clients are successfully managed through the intake and application process.

Client Relationship Management (CRM):

• End-to-End Client Relationship: From initial contact to post-sale support, ensure a seamless experience for clients by maintaining clear communication, setting expectations, and addressing client queries.
• Client Retention: Build long-term relationships with clients through excellent customer service and by staying in touch throughout their immigration journey.
• Cross-Selling & Upselling: Identify opportunities for cross-selling or upselling additional immigration services to both individual and business clients.

Sales & Performance Contribution:

• Achieve Sales Targets: Drive sales growth by converting leads into active clients and achieving monthly and quarterly sales targets.
• Business Development Strategy: Work closely with the senior management team to develop and implement strategies for growing the business both in the private and business immigration sectors, specifically targeting clients in Nigeria and global markets.

Skills & Qualifications:

• Proven Sales Experience: A minimum of 2 years of experience in business development, lead generation, or sales, preferably within the immigration sector or a related field.
• Strong Lead Generation Skills: Excellent at finding, qualifying, and nurturing leads through online channels, phone calls, emails, and social media.
• CRM Expertise: Experience using CRM software (e.g., Salesforce, HubSpot, or similar) to manage leads, clients, and track sales performance.
• Digital Marketing Knowledge: Experience in creating and managing digital ad campaigns (e.g., Facebook Ads, Google Ads, LinkedIn Ads) and creating content for online marketing.
• Excellent Communication Skills: Strong verbal and written communication skills with the ability to engage clients, explain immigration services clearly, and close sales.
• Target-Oriented: Self-motivated and driven to meet and exceed sales and lead generation targets.
• Client-Centric Mindset: Ability to build lasting relationships with clients and provide exceptional customer service to encourage repeat business and referrals.
• Knowledge of UK Immigration Services: Familiarity with UK immigration processes (student visas, work visas, family visas, business immigration) is desirable but not essential; training will be provided.

Desirable Skills & Experience:

• Experience with International Clients: Understanding of the needs and challenges faced by clients in Nigeria and other international markets seeking immigration services.
• Language Skills: Proficiency in multiple languages (e.g., Yoruba, Igbo, Hausa, or French) would be an asset.
• Experience in Business Immigration: Knowledge of corporate immigration needs, including work permits, sponsorship licenses, and immigration compliance for businesses.