Business Development Manager at Elvaridah

• The Business Development Manager will be responsible for driving revenue growth by identifying new business opportunities, managing client relationships, and expanding the company’s market presence in the printing and branding industry. This role requires a strategic thinker with strong sales capabilities, deep industry knowledge, and the ability to execute end-to-end business development activities—from lead generation to deal closure.

Key Responsibilities

Sales & Revenue Growth

• Identify, pursue, and acquire new clients in various sectors (corporate, SME, agencies, NGOs, schools, event planners, etc.).
• Develop and execute sales strategies to achieve monthly and quarterly revenue targets.
• Prepare and deliver professional sales presentations and proposals tailored to client needs.
• Manage the full sales cycle from prospecting to closing and post-sales follow-up.

Client Relationship Management

• Build and maintain strong, long-term relationships with clients.
• Understand client printing needs (digital print, offset, large format, branding, promotional materials, packaging, etc.) and recommend suitable solutions.
• Ensure seamless communication between clients and production teams.
• Provide exceptional customer service to drive retention and repeat business.

Market & Product Knowledge

• Stay updated on printing trends, new technologies, and competitive landscape.
• Monitor industry pricing, customer preferences, and emerging opportunities.
• Work with internal teams to develop new service offerings or promotional packages.

Proposal Development & Documentation

• Prepare quotations, cost estimates, RFQs, and tender documents.
• Maintain accurate records of leads, sales activities, forecasts, and client interactions using CRM tools.
• Track sales performance metrics and prepare periodic reports for management.

Collaboration & Cross-Functional Support

• Work closely with production, design, and logistics teams to ensure timely delivery and client satisfaction.
• Participate in strategy meetings to align business goals with market opportunities.
• Recommend process improvements to enhance customer experience and operational efficiency.

Requirements

Education & Experience

• Minimum of HND/BSc in Marketing, Business Administration, or related field.
• 3–5 years of proven experience in sales or business development—preferably within a printing, branding, or advertising company.