Business Developer at a Fast-Growing Supermarket

A fast-growing supermarket in Lagos, with multiple branches across the state, is seeking to recruit a proactive and highly driven Business Developer to manage and grow our online sales operations. The ideal candidate must have strong experience in e-commerce, customer engagement, order fulfilment, and digital product visibility.

Requirements:

Relevant E-Commerce Experience:

• Candidates must have hands-on experience working with reputable e-commerce or online retail companies in Nigeria. Prior engagement with organizations such as Jumia, Konga, Jiji, Paystack, Flutterwave, or other well-known digital service platforms will be a strong advantage.

Business & Sales Expertise:

• Proven experience in business development, e-commerce operations, online sales, or digital marketing within a retail or FMCG environment is required.

Order & Customer Management:

• Demonstrated ability to manage online customer orders, oversee timely fulfilment, and maintain high levels of customer satisfaction.

Digital Collaboration:

• Ability to work closely with the Content Creator to increase website traffic and improve product visibility across all digital channels.

Online Merchandising Skills:

• Strong knowledge of product listing processes, online merchandising techniques, and customer conversion strategies.

Communication & Organizational Skills:

• Excellent communication, multitasking, and time-management abilities.

Technical Competence:

• Basic understanding of CRM systems, social media platforms, and online sales tools will be an added advantage.

Educational Qualification:

• Minimum of a B.Sc or HND in Business Administration, Marketing, Economics, or any related field.

Responsibilities:

• Receive and process online customer orders promptly, ensuring quick fulfilment and seamless service delivery.
• Work closely with the Content Creator to develop and implement strategies that drive traffic to the website and online platforms.
• Ensure that all products are properly listed, regularly updated, and visible across digital channels.
• Monitor online customer behaviour and sales trends to improve engagement and conversion.
• Build and maintain strong relationships with customers, ensuring timely feedback and follow-up.
• Identify opportunities to grow online sales and expand the supermarket’s digital presence.
• Prepare and submit periodic reports on online sales performance, customer orders, and digital growth metrics.
• Ensure strict adherence to company policies, service standards, and operational procedures.