Brand Ambassador at Montaigne Place

Job Summary

• The Brand Ambassador is a key representative of our brand within a retail environment. They are responsible for engaging with customers, providing product information, driving sales, and ensuring a positive and memorable shopping experience.They embody the brand's values and culture, acting as a knowledgeable and approachable point of contact for customers.

Key Responsibilities
Customer Engagement:

• Actively engage with customers, greet them warmly, and build rapport.
• Answer customer questions about products, services, and promotions.
• Assist customers in finding products and navigating the store.
• Provide product demonstrations and samples.
• Handle customer inquiries and resolve issues in a timely and professional manner.

Sales & Promotion:

• Identify customer needs and suggest relevant products and services.
• Drive sales by promoting products and offering promotions.
• Assist with in-store events and promotions.
• Track sales performance and identify areas for improvement.

Brand Representation:

• Maintain a positive and professional demeanor, representing the brand effectively.
• Ensure the store and product displays are clean, organized, and visually appealing.
• Adhere to company policies and procedures.
• Provide feedback to management on customer preferences and shopping experiences.

Training and Development:

• Undergo comprehensive product training and stay up-to-date on new products and promotions.
• Participate in ongoing training and development programs.

Other Duties:

• Assist with inventory management and stock replenishment.
• Maintain a clean and organized work area.
• Perform other duties as assigned by management.

Qualifications

• Experience: Previous customer service or retail experience preferred.

Skills:

• Excellent communication and interpersonal skills.
• Ability to build rapport with customers.
• Strong product knowledge and sales skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Personal Attributes:

• Enthusiastic, positive, and customer-focused.
• Adaptable and able to work in a fast-paced environment.
• Detail-oriented and organized.
• Reliable and punctual.